Brief Description Business Process: 3.3.6 CC&B v2.5 Manage Service Agreement and Landlord Agreement Process Type: Process Parent Process: n/a Sibling Processes: n/a This business process describes business events that take place when Landlord associated with Property establishes relationships with Utility Organization. These relationships are documented in special service agreement that regulate landlord responsibilities in situations when rental property is vacant, occupied by tenant or service is transferred from tenant to tenant. This process also contains steps that represent typical Premise Management process.